RELAY
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Terms of Service

These terms govern use of Relay on this Discord server. They cover in-game virtual transactions only; Relay never handles real-world money.

1. What Relay is

Relay coordinates loss-selling and mercenary dispatch transactions between members using Torn City's in-game currency. All value exchanged (deposits, payouts, cashouts) is Torn in-game money, not real-world currency.

2. Account linking

  • You must link a valid Torn account using a Limited (type 3) API key to use buyer or seller features. See guides/torn-api-key-guide.md.
  • You are responsible for keeping your own Discord and Torn accounts secure. Relay is not liable for losses resulting from a compromised account that was not reported.

3. Orders and cancellations

  • A buyer may cancel a contract with /admin cancelcontract only while it has no active seller claims. Once a claim is reserved, cancellation requires admin involvement.
  • Admins may cancel or reject an order at their discretion, most commonly for rule violations, suspicious targets, or abandoned tickets.

4. Refunds

  • If a contract is cancelled with hits still unfulfilled, the buyer's balance is refunded for the unfulfilled portion via a refund transaction.
  • Refunds are not issued for hits already verified and paid out to a seller, since the service was already delivered.

5. Dispute windows

  • A dispute over a completed claim or contract should be raised as soon as the issue is discovered. As a guideline, disputes raised more than 7 days after the relevant claim completed may be declined solely for staleness of evidence (attack logs, screenshots), at admin discretion.

6. Zero-tolerance rules

  • The anti-mug rule (guides/anti-mug-policy.md) is absolute and not subject to these general dispute/refund terms - violations are handled per that policy, not negotiated.

7. Service availability

Relay is provided as-is by volunteer server staff. Uptime, response time, and feature availability are not guaranteed.

8. Changes to these terms

These terms may be updated as the bot evolves; material changes will be announced in the server and reflected in .